We have opening for Telecaller
Inform Customers About The Company's Products/Services And Offers
Manage Inbound/ Outbound Customer Calls In A Timely Manner
Generate Leads That Develop Into New Customers
Call Center Executive
Skills And Qualifications: Phone Skills, Listening, People Skills, Informing, Customer Focus, Customer Service, Attention To Detail, Professionalism, Multi-Tasking.
Benefits: Attractive Incentives
Job Type: Full-Time
Male & Female Candidates
Required
Qualification: Intermediate/Graduate Degree
Language : Telugu, Hindi And English/Tamil Added Advantage
Fresher/Experienced Can Apply
Responsibilities:
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level