Nelson Business School jobs - Telecaller
Telecaller
Fresher
15,000 - 20,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
To communicate with working class professionals providing course details with eligibility, duration, fees, validity, exams, certification and other process.
Familiarity with educational technology and online learning platforms.
Describe the examination process, including types of assessments, examination schedules, and grading criteria.
Familiarity with educational technology and online learning platforms.
Describe the examination process, including types of assessments, examination schedules, and grading criteria.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Walk - In, Face to Face Interview
Employment Type
Full Time
Job Id
1335429
Locality Address
Banjara Hills
State
Telangana
Country
India
About Company
Nelson Business School is an institute that provides distance learning in multiple management courses. We provide online courses in management from undergraduate to doctorate levels. Our online MBA program is well received by multiple students and working professionals and one of the leading online MBA courses in India. Our GMS distance learning program is also has also seen numerous applicants. Those who wish to do their MBA study online, can find numerous specializations on our website.
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