Telecaller

Vins fin group
Experience : 0.5 to 1 Year
Education : 12th Pass (HSE)
Skills : BPO
Location : Hyderabad(Ameerpet)
Posted on 26 Jun 19
Job DescriptionLast Date 23 Aug 19

  • Telesales Representative Responsibilities Include:
  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
Job brief
  • We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
  • An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
  • The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
Requirements
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA/BCOM will be a plus

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

VINS FIN CORP has massive experience in this business. Our motto has always been timely service, best quality and optimum cost. We are in touch with our customers through quality, performance, service and assistance. Bringing the best of value to our customers, we also care as much about our customers. We value the trust and beliefs vested in us by our clients and professional contacts and provide a dedicated service with an honest and direct approach in all our dealings. We deal in Loans. Contact us for further details.


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