RAPID RESEARCH TECHNOLOGIES jobs - Telecaller

• Requirement of tele caller
• salary:10k + incentives
• location:indore

Responsibilities and Duties

• Answer calls in a timely and professional manner
• Respond to customer inquiries
• Research required information using available resources (Internal systems)
• Handle and resolve customer complaints
• Provide customers with product and service information
• Identify and escalate priority issues to Team Lead
• Follow up customer calls where necessary
• Complete call logs
• Responsible for out-bound sales calls.
• Explain services, prices, and answer questions from customers.
• Manage client referrals and process as appropriate.
• Engaging positively with prospective customers to ensure an understanding of products and services & maintaining an adequate lead to conversion rate.
• Identifying customer needs effectively in order to maximize all sales opportunities and explain added value services
• Able to generate new business and close deals in shortest time possible
• Provide sales support to team as required.
• Required Experience, Skills and Qualifications
• Performance / Attendance Bonus and Incentives
• Job Types: Full-time, Fresher
• Salary: 15000 to 25000