Branddon Hospitality Holidays jobs - Telecaller
Telecaller
Fresher
Salary not disclosed
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Telecaller discuss with potential customers to inform them of the company’s offerings and services.
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
B.Com, BA, BCA, BEd, Other Graduate
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1042493
Job Category
BPO , BSc/BCA/BBM
State
Maharashtra
Country
India
About Company
A travel Company is a private retailer that provides travel and tourism-related services to the general public on behalf of accommodation & travel suppliers to offer different kinds of travelling packages for each destination.
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