G.S.Software.Pvt.Ltd jobs - Telecaller

Telecaller

G.S.Software.Pvt.Ltd
experience Fresher
salary Salary not disclosed
qualification
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 10

Job Description

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Role 
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 544030
Job Category BPO
Locality Address Salt Lake
State West Bengal
Country India

About Company

GS software is established with a view point of providing business solution in the area of IT and ITES. We are originally a specialist provider of IT and IT enable services. Our organisation is a combination of offshore and onsite projects, we are able to response very quickly to our customer requirements. With relentless effort and years of valuable experience,we are dedicated to shoulder upon new challenges posed by emerging technologies.
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