G.S.Software.Pvt.Ltd jobs - Telecaller

Telecaller

G.S.Software.Pvt.Ltd

Kolkata

Fresher

Salary not disclosed

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Posted: 4 Years ago

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Applications:

Openings: 10

Job Description

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education BA

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 544030

Job Category BPO

Locality Address Salt Lake

State West Bengal

Country India

About Company

GS software is established with a view point of providing business solution in the area of IT and ITES. We are originally a specialist provider of IT and IT enable services. Our organisation is a combination of offshore and onsite projects, we are able to response very quickly to our customer requirements. With relentless effort and years of valuable experience,we are dedicated to shoulder upon new challenges posed by emerging technologies.

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