Finacri Advisory Intermediary & Resources Private Limited jobs - Telecaller

• Candidate should have Calling experience
• Minimum education is 12th Pass
• Good communication skills in (English/Hindi/Marathi)
• Pleasant Voice
• Decisions making skills
• Negotiation Skills
• Responsible & Adaptable
• Good Listening skills

Willingness to make good amount of calls, approximately 50 calls a day.

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level