Telecaller jobs in Mumbai at Finominds Global Advisors Pvt Ltd

You are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Finominds Global Advisors Pvt Ltd is an outsourced bookkeeping and accounting services provider specialised in Indian Business. We aim to streamline bookkeeping, accounting, payroll, and tax calculation for all types of business, be it start-ups, SMEs, and so on. We make sure to help the business to bring down the costs one might incur in availing these services either from local CA or hiring full-time bookkeepers and accountants internally.

One does not have to be a pro in accounting & bookkeeping. A few business owners might not even understand the difference between accounting and bookkeeping. This is okay, provided that a business owner's main task is to run the business and not a number. However, the importance of bookkeeping and accounting is not something you can be ignorant of. So, bookkeeping and accounting outsourcing is a perfect solution to deal with the process without actually dealing with it on your own alone.

Gurgaon

Bangalore

Hyderabad

Kolkata

Mumbai

Noida

Ahmedabad

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