LenDen Club jobs - Telecaller

·        Conducting telephonic collections activity and recovering the dues within the prescribed time limit.

·        Explaining the product and getting speedy recovery of the dues

·        Obtaining customer information and other relevant data.

·        Asking questions to the customer and understanding their specifications.

·        Resolving queries and issues related to Collection activities.

·        Payment reconciliation at regular intervals.

·        Maintaining the Collections Run rate  on a regular basis.

·        Suggesting solutions based on customer’s outstanding and Delinquency status.

Requirements 

• High school diploma or equivalent.
• Work experience as a Telecaller, or a similar role in the Collections Department.
• Professional certification DRA will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.