Looking for a smart, educated and hard-working girl for the Tele Caller Position. Should be computer
Proficient and have knowledge of Microsoft Office and the Internet.
· Working Days: Candidate Should be comfortable with 6 Days working
· Notice Period: Immediate. (Candidates near Goregaon West will be given preference)
· Job Type: Full-Time
· Job Location: Goregaon West (Work from Office)
· Experience: 0-2 of tele calling
· Gender: Female
· Age: below 30 yrs.
· Min qualification- 10th/12th/Graduate
· Languages: English, Hindi, Marathi
Salary and Benefits
· Fixed Salary
· Opportunities to learn and grow with the Company
Smartway Entertainment is a production house and an e-commerce service provider. The job is to reach
out to various customers over the phone, explain to them the services to, features and deliver value to the
· Responsible for making outbound calls and regular follow up on leads assigned.
· Prepare daily and monthly excel report
· Build a strong relationship/trust with customers by understanding the customer requirements
and suggesting the right service to the Customers.
· Selling subscription packages over the phone and achieve the targeted sales numbers & value,
set quality parameters
· Explaining the service features in detail.
· Understand the Customer requirements, encourage them to buy the service subscription
· Address all the issues/grievances of customers and provide the right customer experience.
· Capture the insights from customer interactions and share it with the internal team.
· Strictly adhere to the process requirements.
Skill and Competencies required:
· Business Knowledge
· Service Knowledge
· Customer Orientation
· Language skills English, Hindi, Marathi language
· Telemarketing / Selling Skills
· Basic computer skills MS Excel, Word
· Values Integrity / Honesty / Respect
· Communication Oral & Written skills / Listening
· Executive Presence
· Business / Telephone Etiquette
· Influencing Skills
· Self-driven / Initiative
· Ability to manage stress
· Willingness to learn