1. Making outbound calls to potential customers or clients from a provided list.

2. Introducing products or services to potential customers and explaining their features and benefits.

3. Following a script or a set of talking points during calls to ensure consistency and professionalism.

4. Answering incoming calls from customers or clients and addressing their inquiries or concerns.

5. Maintaining a database of contacts and updating it with relevant information obtained during calls.

6. Handling objections or rejections from customers in a courteous and persuasive manner.

7. Achieving daily, weekly, or monthly sales targets set by the company.

8. Generating leads and qualifying them based on specific criteria.

9. Providing accurate information about products, services, or promotions to customers.

10. Collaborating with other team members, such as sales representatives or managers, to optimize performance and achieve team goals.

11. Following up with customers to ensure satisfaction and address any additional needs or questions they may have.

12. Adhering to company policies and procedures, including those related to privacy and data protection.

13. Maintaining professionalism and positive rapport with customers at all times.

14. Documenting call details, including outcomes and next steps, in the company's CRM (Customer Relationship Management) system.

Bangalore

Gurgaon

Pune

Kolkata

Hyderabad

Chennai

Ahmedabad

Mverse Pvt Ltd jobs - Telecaller

Telecaller