Experience: 0-1 Years
Salary as per Industry Standards
Employment Type: Full Time
Location: Greater Noida
Requirements: -
Graduate or equivalent (B.B.A, BCA, B.Com, etc.)
Strong communication skills
Ability to understand customer needs
Proficient in maintaining records and databases
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level