Menalwell Technology Pvt jobs - Telecaller

We are looking for a Telecaller for contributing to the sales of our company. You will be responsible for maintaining good customer relationships and closing the sales deal over calls. A successful Telecaller representative must be excellent at communication and must have superior people skills. They should also be comfortable and agreeable to represent services over calls and resolve clients’ complaints and queries. In this role, you have to contribute to the company’s growth by bringing in customers.

Responsibilities

• Contacting current and potential clients to inform them regarding our services.
• Answering all queries and questions regarding the company and product.
• Understanding customers’ requirements by asking questions and closing the deal.
• Keeping the customer database maintained and updated.
• Taking and processing orders accurately.
• Preserve the company’s reputation by handling grievances.
• Facilitating companies’ sales by going the extra mile and meeting a sales quota.
• Keeping a record of all the sales calls and notes of useful information.

Requirements

• 0.6 + of experience as a Telecaller or any similar role.
• Proven track record of successfully achieving the sales quota.
• Knowledge of computer programs like CRM and telephone systems.
• Efficient with English.
• Excellent interpersonal and communication skills.
• Excellent negotiation skills and the ability to resolve issues.
• Having done any graduates will be an advantage.