Armeka Finance Ltd jobs - Telecaller

Telecaller job requires patience, persuasiveness, and persistence. It's also important to have excellent communication and typing skills, alongside the ability to perform in an office setting. Most importantly, it is all about building repeat business through good customer relations. Contacting potential or existing customers to inform them about a product or service using scripts. 

Answering questions about products or the company. 

Asking questions to understand customer requirements and close sales. 

Query solving, customer care support. 

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level