This is a full-time on-site role for Telecaller at Ask Digital Solution located in Pune Camp. The Telecaller will be responsible for making outbound calls to potential clients, providing information about products or services, and generating leads. The Telecaller will also handle customer inquiries, resolve complaints, and maintain accurate records of interactions.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement: