Averon Infotech jobs - Telecaller
Telecaller
Fresher
8,000 - 10,000 Per Month
Job Description
Responsibilities Of Candidates Include:
- Inform Customers About Company's Products/Services And Offers
- Manage Inbound And Outbound Customer Calls In A Timely Manner
- Identify Customers’ Needs And Wants, Clarifying Information Whenever Possible
- Ability To Be On Call For A Long Time And Familiar Using Dialer Systems
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
Founded in 2004, Averon Infotech Pvt Ltd is a well-known IT Solutions company in India. Averon has exclusive focus on IT Consulting, IT Staffing, Software Development, HR Services, Corporate IT Training. Our clients are spread across Healthcare, Pharma, Insurance, IT Companies, Consulting Houses, Financial Services, Automobile, Manufacturing, Hospitality and many more.
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