We are looking for a telecaller - outbound calling for collections process with different language like Kannada, Hindi, Tamil, Telugu candidate with this language can apply for the jobs & the salary date is on 10th of every month and incentive will on 15th of every month.
Responsibilities:
- Handle customer's outbound calls.
- Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level