1. Provide helpdesk support and resolve problems to the end users satisfaction
2. Monitor and respond quickly and effectively to requests received.
3. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
4. Properly escalate unresolved queries to the next level of support.
5. Utilize and maintain the helpdesk tracking software.
6. Document internal procedures .
7. Ensure proper recording, documentation and closure.
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.