Telecaller

Hungry Bird Consulting Services Pvt Ltd.
Experience : 1 to 3 Years
Location : Hyderabad
Per Month: Rs. 8,000 - Rs. 10,000
Job Role : BPO / Customer care (Voice)
Posted on 01 Dec 19
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Job DescriptionLast Date 02 Jan 20

Responsibilities and Duties:

  • Awareness call start of the month
  • Adhering to Quality parameters
  • Adhering to COC / TAT / Wrap-up
  • Identifying POS accounts, Prioritize the Customers
  • Collects additional charges such as Penal charges
  • Achieve Daily Recovery Resolution (DRR) as per Milestones set
  • Ask for PTP, generate Pick-ups
  • Identifying accounts for Field visits
Job Type : Full Time
Interview Type : Face to Face Interview
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