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Telecaller

For a client of TeamLease Services Ltd
1 to 3 Years
1,50,000 - 3,00,000 Per Year
Posted on 11 Dec 18
Job DescriptionLast Date 09 Feb 19

 

  • Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skill over the call
  • High energy level

 

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