Telecaller

Globus Estates
Experience : 0 to 1 Years
Location : Mumbai(Charni Road , Grant Road )
Per Month: Rs. 15,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic , Voice , Customer care/support)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20


  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

If interested, send us resume


Job Type : Full Time
Interview Type : Face to Face Interview
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