Jobsdeed jobs - telecallers

Telecallers

Jobsdeed
experience Fresher
salary 14,000 - 16,000 Per Month
qualification
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Posted: 5 Years ago
Views: 6
Applications: 0
Openings: 100

Job Description

  • We are hiring for telecallers in Bpo / CCE / Domestic or International Inbound calling Process.
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Update customer information in the customer service database during and after each call.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
Responsibilities and Duties
  • Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers.
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
  • Update customer information in the customer service database during and after each call.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Required Experience, Skills and Qualifications
  • 10th Pass or 12th Pass from any recognized Board Must be 18 years of age or older have computer knowledge


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id67636
Job Category Diploma , BPO
StateMaharashtra, Maharashtra
Country India

About Company

Jobsdeed

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