Skill & Competence (Required - Must Have) 1. Good command over spoken and written English 2. Good typing speed with accuracy 3. Basic Computer knowledge 4. Ability to effective deal with difficult people 5. Flexible with shift timings
Roles & Responsibilities: Will be responsible for making outbound calls for an International Voice Process (US) for Healthcare domain.
Below is the list of tasks/activities needed to be accomplished by the individual engaged in the mentioned role
Will co-ordinate with Doctors/Hospitals/Clinics/Assistant of Doctor to Verify or Follow up on requests
Maintain the quality of the call while ensuring he/she is able to achieve the KPIâ€™s as set by the company