Telecallers

For a client of TeamLease Services Ltd
Experience : Freshers
Location : Kolkata
Job Role : Others
Posted on 10 Feb 20
Job DescriptionLast Date 04 Oct 20

 


  • Handle customers inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:


  • Good Communication Skills
  • Good Problem-solving skill over the call
  • High energy level
  • Languages known English,Hindi, Bengali/ Oriya

 

Job Type : Contract
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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