Redesh group of company jobs - Telecallers/Sales Executive

Position: Telecallers/Sales Executive

Salary: 1.20L to 1.80L CTC/year

Required Exp: 2 - 4 Year  

Job Description :

Responsibilities:

·  Contact potential or existing customers to inform them about a product or service using scripts

·  Answer questions about products or the company

·  Ask questions to understand customer requirements and close sales

·  Direct prospects to the field sales team when needed

·  Enter and update customer information in the database

·  Take and process orders in an accurate manner

·  Handle grievances to preserve the company’s reputation

·  Go the “extra mile” to meet sales quota and facilitate future sales

·  Keep records of calls and sales and note useful information

Requirements:

·  Proven experience as a telesales representative or other sales/customer service role

·  Proven track record of successfully meeting sales quota preferably over the phone

·  Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·  Ability to learn about products and services and describe/explain them to prospects

·  Excellent communication and interpersonal skills

·  Cool-tempered and able to handle rejection

·  Outstanding negotiation skills with the ability to resolve issues and complaints

·  High school diploma; BSc/BA will be a plus