Filosha Infotech Private Limited jobs - Telecalling
Telecalling
Fresher
Salary not disclosed
Posted:
6 Months ago
Views:
Applications:
Openings:
5
Job Description
Selected intern's day-to-day responsibilities include:
1. Be First point of contact for all inbound queries and is responsible for quality lead generation from these queries
2. Reach out to existing and potential customers to present our product and service offering
3. Ensure call, email, WhatsApp, and all external communication etiquettes and templates are followed and adhered to
4. Learn details about our product and service offerings
5. Address any questions or issues customers may have
6. Communicate with customers to understand their requirements and need
7. Offer solutions based on clients' needs and capabilities
8. Direct prospects and leads to the demand and supply team
9. Keep an updated customer database
10. Track and document calls
Skills & Qualifications:
1. Pursuing/Completed Bachelor's degree in any discipline
2. Proven experience as telesales/Inside Sales representative handling both inbound and outbound calls
3. Ability to learn about products and services and describe/explain them to prospects
4. Experience in working with Zendesk or similar ticketing tools
5. Experience with Cloud Telephony tools
6. Fluent in English and Hindi, additional languages will be a plus
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints
1. Be First point of contact for all inbound queries and is responsible for quality lead generation from these queries
2. Reach out to existing and potential customers to present our product and service offering
3. Ensure call, email, WhatsApp, and all external communication etiquettes and templates are followed and adhered to
4. Learn details about our product and service offerings
5. Address any questions or issues customers may have
6. Communicate with customers to understand their requirements and need
7. Offer solutions based on clients' needs and capabilities
8. Direct prospects and leads to the demand and supply team
9. Keep an updated customer database
10. Track and document calls
Skills & Qualifications:
1. Pursuing/Completed Bachelor's degree in any discipline
2. Proven experience as telesales/Inside Sales representative handling both inbound and outbound calls
3. Ability to learn about products and services and describe/explain them to prospects
4. Experience in working with Zendesk or similar ticketing tools
5. Experience with Cloud Telephony tools
6. Fluent in English and Hindi, additional languages will be a plus
7. Excellent communication and interpersonal skills
8. Cool-tempered and able to handle rejection
9. Outstanding negotiation skills with the ability to resolve issues and address complaints
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
5
Job Particulars
Education
BA
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Internship / Projects
Job Id
1615257
Job Category
Internship , BPO
State
Karnataka
Country
India
About Company
Filosha Infotech Private Limited
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