Coffeemug jobs - Telecalling

Telecalling

Coffeemug
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

About the internship
Selected intern's day-to-day responsibilities include:

1. Communicating with customers through chats, emails, or calls to resolve their concerns and queries within a predefined TAT
2. Helping customers improve their experience by relaying feedback and escalating performance issues
3. Examining and monitoring customer engagement metrics and identifying issues and bottlenecks in existing processes
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • MS-Excel
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 22nd Dec'20 and 26th Jan'21

    3. are available for duration of 6 months

    4. have relevant skills and interests

    Perks
  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings-1

    Certificate: Will be provided at the end of the Internship

    Job Particulars

    EducationAny Graduate
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id538449
    Job Category BPO
    StateDelhi
    Country India

    About Company

    We are a community for professionals. The founders behind the startup have impeccable credentials and have set up successful online businesses in hospitality, matrimony, property, gaming, dating and more. 
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