Dalmia Designer India Private Limited jobs - Telecalling

Lalit Dalmia is an Indian fashion designer. He is known for his bridal and luxury wear. He has dressed some of the leading Bollywood celebrities such as Esha Gupta, Gauhar Khan, Akshay Kumar, etc. Apart from this, Dalmia has led many fashion weeks as a leading designer and received an immense response for his innovative launch activities and collections. Dalmia Designer is a company established by Lalit Dalmia.

Selected intern's day-to-day responsibilities include:

1. Manage large amounts of inbound and outbound calls in a timely manner
2. Follow communication scripts when handling different topics
3. Identify customers' needs, clarify information, research every issue and provide solutions, and/or alternatives
4. Seize opportunities to upsell products when they arise
5. Build sustainable relationships and engage customers by taking the extra mile
6. Keep records of all conversations in our call center database in a comprehensible way
7. Meet personal/team qualitative and quantitative targets
8. Create and maintain a vision for a company's products and branding
9. Be part of a creative team that produces art and designs to support that vision

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