•
The Telesales Advisors are the first point of contact for the new
customers, them through the experience of being empowered when it comes
to logistics matters.
• The responsibility is to act as
Consultative agents, helping our customers understand the massive impact of
synergizing with our offerings while acting as a custodian of their
retention.
• Success in this role will be
determined by your ability to efficiently handle queries regarding all
logistics-related issues for our customers.
Advisors will be driving our revenues and with your ability &
experience delivers an increase in wallet capture and repeats customers.
• Advisors will also be coordinating
with the internal stakeholders to get the deal closed At the end of the day.
•
You are extremely entrepreneurial and have the drive to get the job done
without supervision
• You are comfortable with
collaboration, working with everyone around
• You know the word -funnel- means more
than just a device for pouring liquid
• You have some experience in managing
customer relations (B2B customers a plus)
Established in 2004, Conneqt Business Solutions Ltd. (formerly Tata Business Support Services Ltd) headquartered in Hyderabad, is a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS),Indias leading business services provider. Throughout our journey, top industry analysts such as Gartner, Nelson Hall and Dun & Bradstreet have ranked us amongst the top Customer Lifecycle Management and Business Process Management service providers in India and the Middle East.
We are committed to provide world-class customer experience with our dedicated team of over 32,000+ employees located across 26 delivery centres. Were constantly refining our technologies and developing ideas to better serve our 120 clients in 24 Indian and 12 International languages in over 600 + locations across PAN India through our unique Feet on Street offering. We have created a customer-centric collaborative ecosystem of people, platforms, processes and partners to align strategically with your business goals. We help elevate your organization with the power of our in-house domain expertise, cutting-edge technology, and analytics.
Besides Customer Lifecycle Management and Business Process Management services, Conneqt also provides Finance and Accounting (FAO),HR Shared Services (HRSS) and Middle and Back Office Services. The company uses its innovative DiB (Digital-in a-Box) framework to help clients rapidly develop digital services that are market ready. Conneqt is also investing in automation and analytics capabilities and geographical expansion into US, Middle East and APAC.
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