Designation: Telesales Associate
Main Responsibilities:● Contact potential or existing customers to inform them about a product or service using scripts.
● Answer questions about products or the company.
● Ask questions to understand customer requirements and close sales.
● Enter and update customer information in the database.
● Has the ability to deal with CRM systems.
● Handle grievances to preserve the company’s reputation.
● Go the “extra mile” to meet sales quota and facilitate future sales.
● Keep records of calls and sales and note useful information
Required Skills & Experience:
● 0-1 year of work experience preferably in telesales
● Proven experience as a telesales representative or other sales/customer service role.
● Proven track record of successfully meeting sales quota preferably over the phone
● Ability to learn about products and services and describe/explain them to prospects.
● Fluency in English and Hindi. The local language is an added benefit.
● Excellent communication and interpersonal skills.
● Outstanding negotiation skills with the ability to resolve issues and address complaints
Salary Range(In Rupees): 18000-22000