Child support foundation jobs - Telesales Executive

Telesales Executive

Child support foundation
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 10 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

Any bachelor’s degree is fine. 

Excellent interpersonal and written and oral communication skills.

Ability to lead a team.

Knowledge of mediation and conflict resolution techniques is preferable.

Overseeing the customer service process.

Possessing excellent product knowledge to enhance customer support.

Maintaining a pleasant working environment for your team  

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1038867
Job Category BPO
Locality Address JP Nagar
StateKarnataka
Country India

About Company

Child support foundation
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