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Telesales Executive

ShopNJoy Marketing LLP
Freshers
6,000 - 8,000 Per Month
Posted on 03 Dec 18
Job DescriptionLast Date 01 Feb 19

Urgently looking for candidates for Customer Service Associate profile in Belgaum. 

Requirement:

  • Freshers or BPO experience 0-1 yrs.
  • Fluency in Hindi and Marathi.
  • Basic computer knowledge.

Job Responsibilities:

  • Manage large amounts of incoming calls 

  • Generate sales leads 
  • Identify and assess customers’ needs to achieve satisfaction 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication 
  • Provide accurate, valid and complete information by using the right methods/tools 
  • Meet personal/customer service team sales targets and call handling quotas 
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents 
  • Follow communication procedures, guidelines and policies 
  • Multi-task, priorities, and manages time effectively 
  • Take the extra mile to engage customers. 

Job Type

Interview Type

Face to Face Interview

Company Description
TeleShoppee Company
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