Maitretech Solution Looking For -
Position :- Telesales Executive
Gender:- Female
Job Location :- Bhopal, Madhya Pradesh
Qualification :- Any Graduate
Salary :- 5000 - 8000/-
Industry :- IT Services & Consulting
Roles & Responsibilities :-
•Providing customers with information on products, services & offers.
• Take calls from customers and do outbound calling.
• Identifying customer needs
• Taking customer calls and solving queries
• Ability to make calls per day with the provided leads.
• Ability to convince the customers and generate meetings through calling.
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level