Call Center Position - 10 Experience - Must be 1 years (telesales)
Qualification - B. pharma, D. Pharma / Graduate any stream
Preferred Industry - Pharma
Must be professional and can do product sales at Call centre
Must be good communication. can read and understand names of medicines and salt over call
Need to do sales to chemists which are already our customer's
Quick learner, presentable and passionate to deliver numbers
Must be proactive, thinker
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level