Licante India Private Limited jobs - Telesales Executive

§  Contacting potential or existing customers to inform them about a product or service using scripts.

§  Obtains client information by making/answering calls; interviewing clients; confirms orders from clients; encourages for the increasing orders; do verifying information.

§  Answering questions about products or the company.

§  Keep records of calls and sales and note useful information.

§  Ask questions to understand customer requirements and close sales

§  Determines eligibility by comparing client information to requirements.

§  Establishes policies by entering client information; confirming pricing.

§  Informs clients by explaining procedures; answering questions; providing information.    

·         Handle grievances to preserve the company’s reputation.

§  Maintaining the working equipment and the obligation to replace the equipment if damaged intentional Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

§  Updates job knowledge by studying new product descriptions;.

§  Accomplishes sales and organization mission by completing related results as requested.

§  Maintain updated records of training curricular and material.

§  Carry out other tasks of management.