Telesales Executive

Kenz Now
Experience : Freshers
Location : Mumbai(Thane), Navi Mumbai
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 11 Jan 20
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Job DescriptionLast Date 10 Mar 20

Job Summary

  • Obtain Student information while making outbound calls and answering inbound calls.

Responsibilities and Duties

  • Verify Student information during outbound / inbound calls / during face-to-face interaction
  • Determine eligibility by comparing client information with the predefined eligibility criteria
  • Inform clients by explaining procedures, answering questions, providing information
  • Maintain quality by adhering to standards and guidelines
  • Recommend improvement in procedures as required
  • Ensure prospects and customers enjoy an outstanding experience any time they engage with a brand
  • Update job knowledge by studying new product descriptions and other updates
  • Convert leads into sales

Required Experience, Skills and Qualifications

  • Excellent communication skills
  • Customer relationship management
  • Positive and confident attitude
  • Strong sense of integrity and ethical behaviour.
  • Willingness to learn and adapt, respectful, co-operative, helpful and punctual behaviour.
  • Growth mindset
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
Kenznow is an online platform providing unbiased advice from verified advisors to enable users in making right decisions for their Needs Abroad. At present we offer services for students to Study Abroad and investors to Invest Abroad.
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