Telesales Executive jobs in MumbaiPune at Webx9 Technologies

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Established in 2010 and got incorporated in 2015, Webx9 Technologies has been built on providing software services to its clients. We specialize in designing & development of websites, web applications and mobile applications backed by our development methodology that has been refined over multiple successful client engagements.

Our organization's success has always and will continue to be derived from a tradition of on-time delivery, high quality, reliability and professionalism that has been a key and integral part of our business model since our inception. Our team of designers and developers is comprised of talented individuals, many who have held senior development positions in other corporations in all over the nation.

Purpose: To be a leader in the IT industry by providing enhanced services, relationship and profitability.

Vision: To provide quality services that exceeds the expectations of our esteemed clients across the world.

Mission: To build long term relationships with our clients and provide exceptional customer services by pursuing business through innovation and advanced technology.