Solitaire Overseas jobs - Telesales Executive

Telesales Executive

Solitaire Overseas
experience 1 to2 Years
salary 10,000 - 12,000 Per Month
qualification
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Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

Key Responsibilities:

  • Outbound Calling:

    • Make outbound calls to prospective customers using a prepared script.

    • Introduce the company's products or services and explain their benefits to the potential customers.

  • Lead Generation:

    • Identify and qualify potential leads through phone conversations.

    • Gather information about the customer's needs and preferences to determine if they are a potential fit for our offerings.

  • Appointment Setting:

    • Schedule appointments for sales representatives to meet with qualified leads.

    • Ensure that the appointments are appropriately recorded in the CRM system.

  • Product/Service Knowledge:

    • Stay informed about the company's products or services to address customer inquiries accurately.

    • Continuously update your knowledge of offerings and any changes or updates.

  • Customer Follow-Up:

    • Follow up with potential customers who have shown initial interest but have not yet committed to an appointment or purchase.

    • Maintain regular communication to build relationships and address any concerns.

  • Sales Support:

    • Provide support to the sales team by updating them on qualified leads and appointment schedules.

    • Collaborate with the sales team to ensure a smooth handover of leads.

  • Data Entry and Reporting:

    • Accurately record customer information, interactions, and outcomes in the CRM system.

    • Prepare daily, weekly, and monthly reports on call activities and results.

  • Target Achievement:

    • Work towards achieving individual and team targets for lead generation and appointment setting.

    Qualifications and Skills:

    • High school diploma or equivalent. Additional education or relevant certifications are a plus.

    • Proven experience (typically 1-2 years) as a Telecaller or in a similar customer-facing role. 

    • Excellent communication skills, both verbal and written.

    • Persuasive and confident demeanor with the ability to engage with customers effectively.

    • Basic computer skills and familiarity with CRM software is advantageous.

    • Strong organizational skills to manage call schedules and follow-ups efficiently.

    • Ability to work in a target-driven environment and achieve set goals.

    • Customer-focused mindset with a positive attitude and empathy towards customer needs.

    • Strong multitasking abilities to handle calls while updating information in the system.


    Job Particulars

    Role 
    Who can apply Experienced (1 to2 Years)
    Hiring Process Face to Face Interview, Written-test, Telephonic Interview
    Employment Type Full Time
    Job Id 1161328
    Locality Address Charni Road
    State Maharashtra
    Country India

    About Company

    Solitaire Overseas

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