Telesales Executive
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Ask questions to understand customer requirements and close sales
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Direct prospects to the technical team when needed
Developing and sustaining solid relationships with customers to encourage repeat business.
Enter and update customer information in the database/CRM
Handle grievances to preserve the company’s reputation
Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales.
Keep records of calls and sales and note useful information
Requirements and skills
Well versed with Microsoft 365
Ability to structure and send emails
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Qualification BSc/BA
Tech Curve AI & Innovations Co., Ltd. is one of the leading Software development and IT solutions company headquartered in Bangkok, Thailand with 5 offices across the globe. Being a BOI promoted company, we are a trusted and reliable software solutions provider for companies in Thailand, driving their digital transformation by offering integration & automation, software, and cutting-edge technologies leading them to newer heights. We provide a full range of performance-based Technological, Digital, and Engineering solutions for business enterprises
1.The more the Jobs you apply, the higher your chances of getting a job.
2. Keep your profile updated Update
Recruiters prefer candidates with complete profile information.
3. Keep visiting the Teamlease.com daily
Daily visit will ensure you won’t miss out on any Job opportunity.
4. Watch videos to improve Watch videos
Be a better candidate than others by watching these Job-related videos.