Duties:
1. Sending Quotation to Customers
2. Sharing Product Details Through Mail / Telephone to Customers
3. Quotation Followup
4. Telecalling Customers For Business Developments
5. Vendor Coordination
6. Internal Office Coordination
7. Internet Surfing For Product Search
8. Customer Data Extraction From Net
Responsibilities:
Maintaining a record of customers’ orders
Generating leads via cold calling
Processing all client purchases as and when they are placed
Reaching out to potential and existing clients over the phone to persuade them to buy the company’s products and services
Developing cordial relationships with clients to encourage and promote repeat business
Handling customer accounts by making sure existing customers are satisfied with the products and services of the company
Building an in-depth knowledge of all customers’ purchase history to be able to recommend similar products and services based on their needs and preferences
Leveraging sales scripts provided by the company to drive sales further and get back to customer rejections
Continuing to meet or exceed daily as well as monthly targets as per call volume and sales