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Telesales Executive

Nimbus BPO
0 to 2 Years
Posted on 09 Jan 19
Job DescriptionLast Date 30 Jan 19

We are hiring Telecaller/CCE for Noida location.

  • Designation: Customer Acquisition Officer
  • Experience: 0 – 2 years
  • Location: Noida
  • Qualification: Any graduate
  • Working Days: 6 Days in a week i.e. Monday to Saturday
  • Working Hours: 9 hours
  • Number Of Positions: 10

Skills Required:

  • Excellent communication skills, fluency in Hindi and English
  • Candidate should be Confident, extrovert, spontaneous in nature and should have good convencing power, and leadership qualities.
  • Ability to communicate clearly
  • Good Comprehension Skills- Ability to clearly understand and address customer issue appropriately
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast- paced environment.

Responsibilities:

  • To provide information about product and services to the customers by telecalling
  • To manage inbound and outbound calling
  • To resolve the customer complaints
  • Answer the calls professionally to provide information
  • Keep records of customer interactions and recording details of inquiries, complaints and as well as the actions taken
  • To maintain relationship between customers and service provider.

Job Type

Interview Type

Face to Face Interview

Company Description

In India, BPO’s are one of the fastest growing segments in the IT industry. Elements like the economy of scale, cost advantage, business risk mitigation and superior competency have lead to the growth of the Indian BPO industry.

We, at Nimbus BPO are outsourced omnichannel customer experience management. Nimbus BPO connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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