Call Centre Agent | Owner Acquisition | 1-2 years | Noida | Position - 1
We are looking for a Call Centre Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively convince customers to come for property inspections and book a property for rent and good ability understand the owner needs and explain them BivocalBirds features, specifically:
* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication “scripts” when handling different topics
* Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
* Meet personal/team qualitative and quantitative targets
* Track record of over-achieving quota
* Strong phone and verbal communication skills along with active listening
* Strong negotiation & sales skills
* Familiarity with CRM systems and practices
* Customer focus and adaptability to different personality types
* Ability to multi-task, set priorities and manage time effectively
* Experience with Real estate will be an added plus
Any graduate or postgraduate who wishes to make a mark in the world, and is looking for an opportunity for a stable career with a fast-growing company, and is willing to work hard to make that happen
Experience: 0-2 years
Job Type: Full-time
We at BivocalBirds understand the pain areas of both – the tenants as well as homeowners. And that’s why we realized the need of creating an online platform that will not just help tenants with finding a perfect space, but will also help homeowners with finding the right people to keep as tenants.
We believe in providing the best living environment to the youth, where there will be no discrimination and biases. Where tenants will have better and diverse accommodation options so that they could choose what they like, depending on their budget and preferences. Where house owners will not have to depend on brokers to find reliable tenants or worry about the background of the tenant. And where they don’t have to run after tenants to get their due rent on time.
We have created a platform which will be the future of how accommodation search and house management is done.Our Mission
Making lives easy for tenants and homeowners.