Job Purpose:
·Telesales Executive should handle Inbound and Outbound calls from B2C/Direct Customers for Cordelia.
·The Telesales Executive is accountable for the delivery of high-quality professional services in accordance with the Mission, Core values, and achieve the set sales Targets.
·Domestic Sales; Focus on PAN Indian Markets.
Qualification Criteria:
·Graduation: Any Specialization (Should have at least 1 year’ Experience in Sales)
·Computer literacy
·Strong Communication skills (English & Hindi other regional language would be at advantage)
Skills and Attributes:
The Telesales Executive must possess the following skills and attributes: energetic; customer-oriented attitude; excellent organizational skills; self-motivated and goal oriented; excellent written/oral and interpersonal communication skills with a genuine concern for the customer; ability to work quickly and achieve the sales targets; strong work ethic, and willingness to learn and improve in all aspects of the position; strong desire for a successful career in Cruise Sales and successful negotiating skills.
Essential Functions:
The Telesales Executive performs the following Essential Functions:
·Promote products and services over the phone & counsels the customer to choose their dream vacation.
·Follow up with prospects via email and phone.
·Maintain a high degree of product knowledge and service expertise.
·Promote and enhance company reputation by providing professional and effective assistance.
·Outbound lead follow-up.
·Answer all incoming phone calls.
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