Selling the insurance to customer, Able to generate sell, good communication, strong ability to negotiate to customer, You might also be involved in identifying new business opportunities and strategizing ways to retain existing clients while attracting new ones. Communication skills, industry knowledge, and a customer-centric approach are crucial in this role.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level