Job Responsibilities- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services & generating leads
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Communication Skills are Proven experience as a telesales representative or other sales/customer service role.
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Requirement:
Good Communication Skills
Good Problem-solving skills over the call
Self-Motivated
High energy level
Outstanding negotiation skills with the ability to resolve issues and address complaints
Proficiency in all Microsoft Office applications
Good in Excel and managing data