We are looking for a Telesales Executive to boost our sales
by communicating with current and possible customer/clients. The candidate will
be required to gather information from the individual and suggest a probable
service. To be able to provide the best Tele-Calling experience, the candidate
must know how to convince the toughest of the seller to purchase our offering.
Looking for applicants comfortable with rotational
shifts.
Responsibilities
- Answering
calls and resolving queries about Product or Company
- Noticing
significant subtleties of every discussion
- Conveying
verbal acknowledgements of offers to our Sales group for closing.
- Advises
present or prospective clients by answering incoming calls on a rotating
basis, operating telephone equipment, automatic dialing systems, and
different telecommunication technologies.
- Maintains
operations by following policies and methodology and functional changes
- Keeps up
quality service by adhering to organization guidelines
- Reaching
potential or existing sellers/clients to advise them about an item or
administration utilizing pre-defined scripts
- Responding
to inquiries concerning things or the organization
- Posting
questions to comprehend client necessities and close sales
- Considering
the details of each offering and staying side by the side of updates to
these contributions.
- Acquiring
and updating an individual’s contact details
- Calling
active or old sellers whenever needed
Requirements
- Proven
experience as a telesales representative or other customer service role
will be an add on
- High
School diploma; B.Sc/BA will be an added advantage
- Knowledge
of the Native Languages (Hindi, Gujarati) English language will be an add
on
- Knowledge
of computer programs like (CRM software) and other telephone systems
- Proven track
record of successfully meeting sales quota over the phone (if experienced)
- Ability to switch communication styles
Skills
- Proficient
in Communication and Interpersonal Skills
- Research
and record-keeping skills
- Verbal
Communication
- Outstanding
negotiation skills to resolve issues and address complaints
- Data
entry skills
- Closing
skills
- Telephone skills
Experience Fresher and Experienced both can apply