Telesales Executive - Personal Loans jobs in DelhiNoida at Finbud Finance Service Pvt Ltd

Job Title: Telesales Executive - Personal Loans

Job Description: We are seeking Telesales Executive - Personal Loans, you will play a crucial role in connecting with potential customers, understanding their financial needs, and offering tailored loan solutions.

Responsibilities:

1. Customer Engagement:

Initiate outbound calls to potential customers to introduce and explain personal loan products.
Build rapport with customers by understanding their financial requirements and providing relevant information

2. Sales Pitch:

Effectively communicate the features and benefits of personal loans to potential customers.
Customize sales pitches based on the customer's financial profile and needs.

3. Product Knowledge:

Stay informed about the personal loan products and services offered by the company.
Clearly explain terms, conditions, and eligibility criteria to customers.

4. Lead Generation:

Proactively identify and qualify potential leads for personal loans.
Maintain a pipeline of prospects and follow up on leads generated through various channels.

5. Sales Targets:

Meet or exceed monthly and quarterly sales targets set by the management.
Implement sales strategies to maximize conversion rates and achieve revenue goals.

6. Documentation:

Assist customers in completing the necessary documentation for loan applications.
Ensure accuracy and completeness of customer information and paperwork.

7. Customer Relationship Management:

Build and maintain strong customer relationships to encourage repeat business and referrals.
Address customer inquiries and concerns promptly and professionally.

8. Compliance:

Adhere to all regulatory requirements and ethical standards in selling personal loan products.
Stay updated on industry trends, regulations, and best practices.

9. Reporting:

Provide regular reports on sales activities, conversion rates, and pipeline status.
Collaborate with the sales team to share insights and improve overall performance.

Qualifications:

Proven experience in telesales, with a focus on personal loans or financial products.
Excellent communication and interpersonal skills.
Ability to understand and articulate complex financial concepts clearly and concisely.
Strong negotiation and persuasion skills.
Goal-oriented with a track record of meeting and exceeding sales targets.
Knowledge of the personal loan industry and lending regulations is a plus.

Every borrower has a unique financial position and requirement. Hence, we always have a dedicated sales manager to advise you on the best bank to choose, do the initial documentation, answer bank queries on your behalf, negotiate on your behalf, complete the loan documentation, and ensure disbursal to your account.
We can do this because we have a strong in-house team of 200 people spread across 12 cities. The senior management consists of people who have held leadership roles with banks/NBFCs like Citibank, Standard Chartered Bank, Bajaj Finserve, GE Money, etc. It is entirely due to the efforts of our loyal employees (attrition of less than 5% over the last 4 years) that we are currently disbursing more than 1,000 cr annually within a short company lifespan of 4 years
We have embarked on an exciting journey to make the process even simpler and streamlined for the customer. We are in the process of developing proprietary algorithms that can help us in giving the customer a more incisive suggestion on the best product/bank to choose from.