- Female candidate with strong communication and interpersonal skills.
- Ability to build and maintain a strong relationship over calls.
- Understands the importance of great customer experience and its impact on sales.
- Ability to educate and do upselling.
(Basically looking for someone who is strong in telesales and build relationships)
Customer Care Executive
- Candidate should have excellent communication skills
- Experience in e-commerce industry (If not fresher).
- Good writing skills
- Customer handling skills.
- Handle customer's query over chat, email and inbound calls.
- Should have good selling skills
- Upselling
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