KEY RESPONSIBILITIES
· Call to potential customers.
· Resolving customers queries through calls and emails.
· Identifying prospects, building and maintaining a pipeline to grow customer partnerships.
· Establish positive professional relationships with customers.
Key Skills Required
Excellent communication skills: Written and verbal communication skills are a necessity.
Good numerical skills: Executives have to work to a budget and reach financial targets, regularly reporting on both.
Sound organizational abilities: Fundraising executives have to work to deadlines, handle multiple donor accounts simultaneously and keep a record of donations.
Negotiation skills: You need to possess the ability to persuade customers of the need to give and answer questions about the impact of your organization.
IT skills: Sound knowledge of database management is a prerequisite. It will be trained.
Teamwork skills: As an executive, you need to be an effective part of a team with the overriding aim of maximizing customers.
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