Ruloans Distribution Pvt Ltd jobs - Telesales Representative

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Responsibilities:

Make outgoing calls to customers to advise them of products and services that may be of interest to them.

Take customer information and update it in the database as required.

Put through relevant sales and contracts for sales of goods or services.

Explain products and service features to clients.

Pass on leads to the outbound sales team if applicable.

Upsell and cross-sell other products that may be useful for clients.

Understand the customers' needs and tailor the service to their needs.

Be patient with a polite and customer-focused telephone manner.

Update customer information such as change of address and phone number when requested to do so.

Follow-up calls with emails if required.